Definition and Examples of Verbiage in English

Definition and Examples of Verbiage in English Definition Verbiage is the utilization of a larger number of words than should be expected to viably pass on importance in discourse or composing: longwindedness. Appear differently in relation to compactness. The Shorter Oxford English Dictionary characterizes verbiage as [s]uperfluous plenitude of words, dull composition absent much by way of importance, inordinate tedium, verbosity. See Examples and Observations beneath. Additionally observe: AcademeseBafflegabBattologyBloviationBomphiologiaCampaign to Cut the Clutter: Zinssers BracketsLiterature and the Schoolmam, by H.L. MenckenOn Sadlers Bombastic Declamations, by Thomas Babington MacaulayOverwritingPadding (Composition)Purple ProseThe Style of Woodrow, by H.L. Mencken EtymologyFrom the Old French, to chatterâ Models and Observations What I fear is: verbiage.(Joseph Conrad, letter to Hugh Walpole, December 2, 1902)It is a midden and a criminal frequent and stuffed to the gills each split-up low beguiling house and rear entryway with footpads and coiners and sprinters of poor ladies, with uncertificated pox-specialists and feline gut spinners, with tripe-traders and talk mongers and bunny reproducers and slaughterers of the tranquility of the Lord. For what reason should your sibling lodge there, Claffey? Would he be able to not come here to us at Cockspur Street?He may do that yet, Claffey said.As for the man you call Sligdoes he not keep that scandalous basement where we held up when we were newly arrived?By the trickling blood of Christ! Vance said. I am tired of your verbiage. Slig is a sworn sibling of mine. Slig gave you straw and an asylum for fourpence. Notorious basement? It was a typical sort of basement. I let you know, OBrienit was acceptable, of its kind.Sick of my verbiage? the Giant said. Tired of m y accounts, also?I leave them to the animals that need soothing.(Hilary Mantel, The Giant, OBrien. Henry Holt, 1998) Overabundance Verbiage-Dont bore your crowd with abundance verbiage: be succinct.(Sharon Weiner-Green and Ira K. Wolf, How to Prepare for the GRE, sixteenth ed. Barrons Educational Series, 2005)- Using overabundance with verbiage is excess. Verbiage without anyone else implies tedium or an overabundance of words. In this manner, you could state that the expression overabundance verbiage is verbiage.(Adrienne Robins, The Analytical Writer: A College Rhetoric, second ed. University Press, 1996)- Part of the multifaceted nature of the issue with verbosity, tedium and abundance verbiage originates from the normal inclination for unique individuals to utilize such a large number of extra superfluous words that are unquestionably not expected to make the genuine clearness of the particular correspondence precious stone clear.Lets rework that sentence, removing the verbiage: Verbosity is the utilization of a greater number of words than should be expected for clear correspondence. Weve gone from 45 words to 12.(Timothy R. V. Encourage, Better Business Writing. Kogan Page, 2002) Euphemisms and VerbiageEuphemisms are not, the same number of youngsters figure, pointless verbiage for that which can and ought to be said obtusely; they resemble mystery specialists on a fragile crucial, should airily pass by a smelling meddle with scarcely to such an extent as a gesture of the head. Doublespeaks are undesirable realities wearing discretionary cologne.(Quentin Crisp, Manners from Heaven, 1984) Stylistic Verbiage[A] trademark fixing in all epideictic speech and writing [is] the open door it manages the rhetor for self-show. . . . Be that as it may, this equivalent open door for self-show risks deliquescing into uncouth acting skill, bogus presenting, empty crypticness, void verbiage, minor rhetoricas it does in the Roman time frame known as the Second Sophistic, and does again in [Robert] Frosts most fragile sonnets (wafer barrel insight, cunning incidental data; to some high moderns the ordure of the standard). This remaining parts a standing impulse to any epideictic rhetor and imprints an extraordinary good ways from epideictics unique worry with the strength of the community polity.(Walter Jost, Epiphany and Epideictic: The Low Modernist Lyric in Robert Frost. A Companion to Rhetoric and Rhetorical Criticism, ed. by Walter Jost and Wendy Olmsted. Blackwell, 2004) The Lighter Side of VerbiageStubb: Took you sufficiently long, you vacillating dolt! Weve been hanging tight in that swamp for such a long time, Ill be pulling leeches off me under parts for ages!Jack Sparrow: Ah Stubb, your verbiage consistently evokes such an exquisite image.(Stephen Stanton and Johnny Depp in Pirates of the Caribbean: The Legend of Jack Sparrow, 2006) Articulation: VUR-honey bee ij Substitute Spellings: verbage (for the most part viewed as a blunder)

Lewis Carroll Essay -- Lewis Carroll Biography Biographies Essays

Lewis Carroll Lewis Carroll is a notable and discussed writer, whose compositions have worked up much contention. His work has roused polling form, manikin appears, and even music recordings. (Vink). Lewis Carroll is a remarkable English author on account of his experience, his position in English writing, and his numerous works, for example, his novel, â€Å"Alice’s Adventures in Wonderland.† â€Å"‘Lewis Carroll,’ as he was to get known, was conceived on January 27, 1832 (Leach 1). He was raised on a parsonage that was situated in a cornfield. The family even raised animals to enhance their pay. Carroll was the most established of four young men and seven young ladies. He alluded to his mom as â€Å"‘one of the best and gentlest ladies that ever lived,’ furthermore, was eminent for the vitality with which she ran the household.† ( Carpenter and Prichard 97). She showed every one of her kids at home while they were youthful. His dad was an appointed minister. It was in 1843 when Carroll was eleven, the family moved to Yorkshire. This was a much progressively rewarding living course of action; truth be told, the house was â€Å"... so large that Mr. Dodgson was capable to discover room on the reason for a school holding about [sixty] children† (97). At twelve, Carroll was sent to sentence structure school at Richmond where he was upbeat and hard- working. Be that as it may, after two years he was sent on to a little non-public school at Rugby, where he was clearly harassed. Something he composed a couple of years after the fact stirred the doubt that he may have experienced some type of sexual maltreatment while at Rugby, however this is just a hypothesis. â€Å"He left Rugby toward the finish of 1849 and ...went on in January 1851 to Oxford: to his father’s old school, Christ Church† (Leach 2). After just two days, he needed to get back in light of the fact that â€Å"his mother had kicked the bucket of ‘Inflammation of the Brain’†maybe meningitis or a stroke †at the period of forty-seven† (2) This didn't appear to occupy Carroll much or in the event that it did it didn't appear, for he returned directly back to Oxford where â€Å"the following year he accomplished a first in Honor Controls, and was designated to a Studentship (2). He later won the Christ Church Numerical Lectureship that he held for twenty-six years. â€Å"The pay was acceptable yet the work exhausted him† (2). â€Å"He became elder of the Church of England in 1861 however decided not to go further† ( Bla... ...e in which numerous pages from his journal were absent. A long time later after Alice was hitched, Carroll sent her a letter that read, â€Å"I’ve had scores of kid companions yet they have been a significant diverse thing† (Vink). It was six years after Carroll composed Alice’s Adventures in Wonderland that he chose to compose the spin-off of it called Through the Looking Glass. â€Å"The story depended on a chess game which is accepted by some that is speaks to Alice turning out to be as grown-up and when Alice wins the chess game, Carroll loses Alice† (Vink). Unquestionably, Lewis Carroll is genuinely an exceptional English essayist because of his experience, his situation in English writing, and his numerous works, including his novel, â€Å"Alice’s Adventures in Wonderland.† One pundit had this to state about Lewis Carroll: He had a skill for having the option to make the most established individual feel as though he/she was seven and a half, and following a hare, or some other creature that individuals consider when they see, or hear the words, â€Å"Alice’s Adventures in Wonderland.† What they don't consider are the peculiarities Lewis Carroll put such a great amount of thought into while composing the book (www.studyworld.com).

Hill, Daniel Harvey

Hill, Daniel Harvey Hill, Daniel Harvey, 1821â€"89, Confederate general in the American Civil War, b. York District, S.C. He served in the Mexican War but resigned from the army in 1849. He was professor of mathematics at Washington College (now Washington and Lee Univ.; 1849â€"54) and at Davidson College (1854â€"59) and superintendent of the North Carolina Military Institute (1859â€"61). At the beginning of the Civil War, Hill commanded the 1st North Carolina Regiment and soon became Confederate major general. His division rendered distinguished service at Fair Oaks in the Peninsular campaign , in the Seven Days battles , and at South Mt. in the Antietam campaign (1862). In 1863, Hill commanded the Dist. of North Carolina, defended Richmond when Robert E. Lee was conducting the Gettysburg campaign, and fought under Braxton Bragg at Chickamauga in the Chattanooga campaign. With others of Bragg's subordinates he petitioned Jefferson Davis to remove that general from command, but Davis, favoring Br agg, removed Hill himself. He then had no active command until the last days of the war, when he fought at Bentonville, N.C. After the war he settled in Charlotte, N.C., where he established a monthly magazine and a weekly newspaper. He was president of the Univ. of Arkansas (1877â€"84) and of the Middle Georgia Military and Agricultural College (1886â€"89). See D. S. Freeman, Lee's Lieutenants (3 vol., 1942â€"44); biography by L. H. Bridges (1961). The Columbia Electronic Encyclopedia, 6th ed. Copyright © 2012, Columbia University Press. All rights reserved. See more Encyclopedia articles on: U.S. History: Biographies

A Christmas Carol By Charles Dickens - 1160 Words

Charles Dickens began writing the famous story â€Å"A Christmas Carol† in October 1843 and wrote excitedly during the next six weeks. He completed the narrative at the end of November so that it could be published by the time it was Christmas. It came out on December 17, 1843 and sold out in only three days (Molly Oldfield). The expression â€Å"Bah! Humbug†, a line repeated many times in the story by its main character, a miserable and bitter fellow by the name of Ebenezer Scrooge, has become a well-known phrase even today. The story takes place in and around the city of London and begins on Christmas Eve, continues through Christmas Day, and ends the morning after Christmas in 1843. At the beginning of the story, Scrooge hates Christmas and happiness and was very greedy. Then a trio of spirits, the Ghosts of Christmas Past, Present, and Future (who was also known as the Ghost of Christmas Yet to Come), haunts him and shows him the wrongfulness of his doings. The the me of this Christmas story is compassion and forgiveness. It shows that a person’s life will be empty, lonely, and sad if he or she does not care about others. It also shows what happens when people are unforgiving towards each other. Relationships are broken when people do not forgive each other. The story, â€Å"A Christmas Carol†, has been made into a play and a movie with some similarities and differences in the roles of the characters, conflict, climax, and resolution between the two mediums. In the play version ofShow MoreRelatedCharles Dickens and A Christmas Carol1613 Words   |  7 PagesCharles Dickens and A Christmas Carol: Famed British author, Charles Dickens was born on February 7, 1812, in Portsmouth, England. He was the second of eight children, living in a poor neighborhood in London. His parents were John Dickens, a naval clerk, who always lived beyond his means. Married to his mother Elizabeth Dickens, who aspired to be a teacher and a school director. Dickens went to William Giles’ school in Chatham, Kent, for approximately one year before his father’s money habitsRead MoreA Christmas Carol By Charles Dickens1139 Words   |  5 Pages The book I have chosen is A Christmas Carol by Charles Dickens. It has been rewrote few times but I wanted to pick the author that started it all. Charles John Huffman Dickens lived from February 7th,1812 – June 9th,1970 making him 58 when he died. He was buried Westminster Abbey. His mother and father were John and Elizabeth Dickens. He had seven siblings four brothers and three sisters. During his life he was married to his wife Catherine Dickens from 1836 to the day he died. Together they hadRead MoreA Christmas Carol (Charles Dickens)1144 Words   |  5 PagesCharles Dickens believed it was up to him to inform the people of Britain of the social problems occurring around Britain. While Dickens was a young man, he suffered from poverty along with his mother and father. His father was imprisoned for dept and Charles wanted to become a social reformer. Dickens used these problems as themes for his book ‘A Christmas Carol. These themes involve poverty, pollution and a c hanging of ways. Dickens used Scrooge, the main character in the book at first to showRead MoreCharles Dickens A Christmas Carol Essay922 Words   |  4 Pages â€Å"Bah, humbug!† This well-known phrase is popular thanks to Charles Dickens’ A Christmas Carol. In this literary classic, Dickens tells the story of Ebenezer Scrooge, a â€Å"tight fisted...covetous old sinner† (12). Through a series of hauntings by various Christmas ghosts, Scrooge realizes the error of his ways and changes completely into a warm-hearted, generous man. Scrooge’s tale is a familiar one; countless movies have been filmed, plays have been produced, and references made in other storiesRead MoreCharles Dickens A Christmas Carol1316 Words   |  6 PagesIt can be easily depicted that Christmas is a time of the year to share joyfulness. In Charles Dickens’ A Christmas Carol, Ebenezer Scrooge is a character that is effortlessly described as a hardheaded cold man. It is s imple to judge the character of Scrooge in this manner, but it is important to recognize the change in his personality throughout the story. Scrooge’s transformation happens very quickly, but he becomes generous and caring only when he is forced to see himself through a stranger’sRead MoreA Christmas Carol By Charles Dickens1293 Words   |  6 PagesCharles Dickens presents many short stories and novels. He is greatly known for his short fiction and later theater play, â€Å"A Christmas Carol†. In one short story, a reader could describe it as Charles â€Å"other† Christmas story, an elderly narrator reminisce of holiday past. There is a range of appeal in the story itself from comforting memories of loved toys to leaving the reader with an eerie feeling of various childhood haunts. The reader’s analysis of Dickens use of vivid detail together with hisRead MoreA Christmas Carol By Charles Dickens1331 Words   |  6 PagesChristy Mak 12/21/15 Period three Scrooge Changes In the story, A Christmas Carol, by Charles Dickens, Scrooge is the main character. In the beginning of the story, he is shown as an old miser counting and gripping his money in the counting house. Later on, Scrooge’s dead business partner, Marley, has visited Scrooge from the grave while being bounded in chains to warn Scrooge to change his ways or suffer the same fate. Soon, three ghosts are sent to visit Scrooge to show him scenes thatRead MoreA Christmas Carol By Charles Dickens914 Words   |  4 PagesFew characters in Christmas literature personify the antithesis of the season like Ebenezer Scrooge. Penned in 1843, Charles Dickens classic, A Christmas Carol has been told and retold. It has become a fixture of the season. So ingrained in our culture, is this story, that everyone knows the name Scrooge and the negative connotation that accompanies it. But what if, instead of just a cranky old miser, Ol Ebenezer Scrooge was more of a rather observant social commenta tor? In order to defendRead MoreThe Life Of Charles Dickens A Christmas Carol1062 Words   |  5 Pageslasted from 1832 to 1901 under Queen Victoria’s reign. The culture revealed in this era was a time of rapid change, social inequality, industrialization, supernatural and religious beliefs, and was accurately reflected in the works of Charles Dickens, A Christmas Carol. Roles of men and women were strictly defined, as were economic statuses. The hustle and bustle of the streets led to illnesses. Working conditions were destitute and unsanitary. Children often had little to no education, unless veryRead More A Christmas Carol By Charles Dickens Essay1877 Words   |  8 PagesA Christmas Carol By Charles Dickens In this essay I intend to write about Ebenezer Scrooge who is the key character of the astonishing novel written by Charles Dickens one of greatest English novelist of he Victorian period. He wrote and published ‘a Christmas carol’ in 1843. Charles Dickens’s also well know stories such as ‘Oliver twist’. Dickens was born on the 2nd February 1812 in London port Hampshire. He moved from his birth place to Chatham where he received little education

Literary Analysis - the Road Not Taken Essay - 703 Words

  The Road Not Taken† Robert Frosts poem â€Å"The Road Not Taken† describes a traveler faced with a choice of which one of two roads to travel. He knows not where either road might lead. In order to continue on his journey, he can pick only one road. He scrutinizes both roads for the possibilities of where they may take him in his travels. Frosts traveler realizes that regret is inevitable. Regardless of his choice, he knows that he will miss the experiences he might have encountered on the road not taken. Images in the poem reflect the difficulties of the choice the traveler faces. The difficulty is shown in the passage long I stood (3)†¦show more content†¦He predicts that he will always remember this moment of choice and will be telling it with a sigh (16) when he is old. His choice will have made all the difference (20) and affected his whole journey. Frost creates a tone of inevitability that no matter what the choice, there will always be regret. Frost presents the travelers choice of paths as a metaphor for the difficult decisions a person must make in life. The divergent paths are the choices to be made at various points along the way. Regardless of how he tries, the traveler cannot see beyond where the path is bent in the undergrowth (5). Likewise, nobody can predict what effect one choice will have on his life. The traveler sees the two paths as very similar or just as fair (6). As much as the traveler would like to return to the diverging roads, he realizes that he will not get another chance to travel the other path. With maturity comes a resignation that a choice has affected a persons life and there is no going back. He also tries to make the best of his decision by saying that it has made all the difference. (20). In The Road Not Taken, images of the bright woods and wide open opportunity to choose are contrasted with the indecision and regret of only being able to travel one path. Word choice and a slight sorrowful tone reinforce the theme of regret. Frost presents divergent roads as a metaphor for the choices a person must make in life. The travelers rueful resignation thatShow MoreRelatedA Literary Analysis Of Robert Frosts The Road Not Taken889 Words   |  4 PagesRobert Frost’s The Road Not Taken: A Literary Analysis The works of Robert Frost have many identifiable primary ideas that have been studied for generations. Some of these are the New England dialect, a firm grasp on the use of nature and most important in this analysis, decision making and self reliance. Frost has a knack and does a masterful job at aligning his poetry with his 19th century predecessors and being straightforward with his love for nature and his ability to focus on the human conditionRead MoreLiterary Analysis Of Emily Dickinsons The Road Not Taken759 Words   |  4 Pagesbetween the occurrence of multiple options is demonstrated perfectly in Robert Frost’s poem â€Å"The Road Not Taken†. Frost introduces this when he pities how he could not take both of the roads he comes upon: I shall be telling this with a sigh Somewhere ages and ages hence: Two roads diverged in a wood And I took the one less traveled by, And that has made all the difference. (16-20) An image of two diverging roads assists this work because it conveys how the mind of a human faces options. Furthermore, symbolizingRead MoreLiterary Analysis of Robert Frost’s The Road Not Taken563 Words   |  2 PagesRobert Frost’s The Road Not Taken Analysis The poem seems to make a reader think about the decisions they make in life and the cause-n-effect behind their decisions. Initially the poem seems to have a motivational tone to it, but after reading and thinking on it, it magnifies the fear most people have when it is time to make a decision; afraid of making the wrong decision and having to live with that decision. In the first stanza, Mr. Robert Frost’s poem, â€Å"The Road Not Taken†, tells the story ofRead MoreAnalysis Of The Road Not Taken By Robert Frost1409 Words   |  6 PagesThe analysis of â€Å"The Road Not Taken† by Robert Frost has been up for debate since the poem release in 1916. It is known to be one of the most frequently misinterpreted poems of all time, and even Robert Frost himself has said the poem is â€Å"tricky† to comprehend (The). When analyzing this poem many readers tend to focus only on the last lines of the poem and get caught in a trap of selective-interpretation. Quite a few people after reading Robert Frost’s poem firmly conclude that this poem is aboutRead MoreThe Road Not Taken Analysis987 Words   |  4 PagesThe Road Not Taken Analysis The Road Not Taken is a poem written by Robert Frost. This poem is a great candidate to be one of the world s best and this analysis will unveil why it is so. The poetic devices used in the poem bring forth its deeper meaning which ultimately resonates with the reader s emotions. However not only this poem is great because of the literary experience it gives but it is also beautiful on a simple structural level. First lets look at the structural aspectRead MoreJourney Symbolism in Literature1672 Words   |  7 PagesENG125 AU 2011 Holly Wilcox English 125 4/10/2011 Ashford University This analysis will critically analyze the symbolism of journey-and its literary importance- between â€Å"The Road Not Taken† and â€Å"I Used to Live Here†. This critical paper chose to write itself upon symbolism’s journeys within literature. The tales chose are from â€Å"I used to Live Here† (Rhys) as well as â€Å"The Road Not Taken† (Frost). The choice in comparative analysis is due to how they both swim in a sea of metaphorical symbolism. TheRead MoreCritical Analysis Of Robert Frosts The Road Not Taken1257 Words   |  6 Pages Critical Analysis on â€Å"The Road Not Taken† Why is it so common for people to regret the path they have chosen in life? Robert Frost attempts to answer this question throughout the poem by using many literary devices. In other terms, the poet is alluding to a lesson in everyones life; Once a path is being determined, it is inevitable to change the choices because they are in the past. The poet uses imagery to create a visual picture in the readers head of two paths in the woods with the freedomRead MoreThe Road Not Taken By Robert Frost And Death, Be Not Proud798 Words   |  4 PagesAshlyn Brown Angela Ivey AP Literature and Composition 22 April 2015 Poetic Analysis â€Å"The Road Not Taken† by Robert Frost and â€Å"Death, be not proud† by John Donne are two poems with different meanings but share one of many of the same themes. Although the poems share different meanings as a whole, the reader can conclude the same common theme from both of these poems. Even though the reader may think the poems lack a same common theme, the theme is revealed by the end of both these poems. TheseRead MoreThe Road Not Taken By Robert Frost1221 Words   |  5 PagesWhile gazing at the farmland on the rural outskirts of Derry, NH, Robert Frost created an American masterpiece. â€Å"The Road Not Taken†, is a dynamic and deep poem orchestrated to perfection. However, equal to its acclaim, is the misunderstanding of the poem. A piece of literature of this stature deserves to be under the microscope of our classes critical discussions. I believe that the time would be beneficial to everyone. Giving a breath of fresh air to a poem that has been a bused by Hallmark cardsRead MoreWilliam Stafford â€Å"Traveling Through the Dark† Robert Frost â€Å"the Road Not Taken†1432 Words   |  6 PagesIsmael Gonzalez Professor Edwards February 24, 2013 William Stafford â€Å"Traveling Through the Dark† amp; Robert Frost â€Å"The Road Not Taken† In Robert Frost â€Å"The Road Not Taken† we can see how many different aspects of life decision making comes in the form of symbolisms. â€Å"Two roads diverge in a yellow wood. And sorry I couldn’t not travel both† This showing use how unwilling the character is of not making a right decision, this is centered on how life can come with certain choices one must make

Math Portfolio Ib Circles Free Essays

MATHS PORTFORLIO SL TYPE I CIRCLES ? In this portfolio I am investigating the positions of points in intersecting circles. (These are shown on the following page. The following diagram shows a circle C1 with centre O and radius r, and any point P. We will write a custom essay sample on Math Portfolio Ib Circles or any similar topic only for you Order Now The circle C2 has centre P and radius OP. Let A be one of the points of intersection of C1 and C2. Circle C3 has the centre A, and radius r. The point P? is the intersection of C3 with (OP). This is shown in the diagram below. As shown on the assignment sheet, r=OA. We therefore need to find the values of OP? hen r=OA=1 for the following of the values of OP: OP=2, OP=3 and OP=4. We first of all extract the triangle OPA from the above diagram and since we have the values for all the three sides we can finds the angle AOP which will later on help to get the value of length OP?. The circle C2 and triangle OPA are shown below with all side of OPA indicated. OP=AP since they are the radii of the same circle, C2. Having all the three sides, we can now calubulate the angle AOP using the cosine rule. Angle AOP is calculated below: Cos AOP=(2^(2 _ ) 2^(2 _ ) 1^2)/(-2? 2? 1) Cos AOP=0. 25 ? AOP =COS-10. 5 =75. 52248781 ?75. 5? Since we now having the triangle AOP, we can extract the triangle AOP? from the diagram shown on the previous page which in return will help us to find OP? using the sine rule. The triangle AOP? is shown below: O P For accuracy the value of angle AOP will be used as cos-10. 25 instead of 75. 5?. Since triangle AOP? is an isosceles triangle, AOP=AP? O=cos-10. 25. Therefore OAP? = (180-(2? cos-10. 25)). The calculation of the value of OP? is shown below: (OP? )/(sinOAP? )=(AP? )/(sinAOP? ) (OP? )/sin? (180-(2 cos? ^(-1) 0. 25) ) =1/sin? (? cos? ^(-1) 0. 5) op? = 1/sin? (0. 25) ? (180-(2 cos? ^(-1) 0. 25) ) op? =1/2 When OP=3, the triangle OPA and the calculation of OP? are as follows: Cos AOP = (3^2-3^2-1^2)/(-2? 3? 1) Cos AOP = 1/6 ? AOP = cos-1 1/6 =84. 4? From the triangle AOP? we can now calculate the length of OP? using the sine rule as before. The triangle AOP? and the calculator of OP? is shown below: A 16 OP’ AP? O=AOP? =cos-11/6 OAP? = (180-(2 cos? ^(-1) 1/6) (OP? )/(sinOAP ? )= (AP? )/(sinAOP? ) (OP? )/sin? (180-(2 cos? ^(-1) 1/6) ) =1/sin? (? cos? ^(-1) 1/6) op? = 1/sin? (1/6) ? (180-(2 cos? (-1) 1/6) ) = 1/3 When OP=4; Cos AOP =(4^2-4^2-1^2)/(-2? 4? 1) Cos AOP = 1/8 ? AOP =cos-1 1/8 =82. 4? Using the sine rule; (OP? )/(sinOAP ? )= (AP? )/(sinAOP? ) (OP? )/sin? (180-(2 cos? ^(-1) 1/8) ) =1/sin? (? cos? ^(-1) 1/8) op? = 1/(sin? (? cos? ^(-1 ) 1/8))? (180-(2 cos? ^(-1) 1/8) ) = 1/4 When OP=2, OP? = 1/2;when OP=3 , OP? = 1/3 and when OP=4, OP? = 1/4 . This indicates that the value of OP? is dependent on the value of OP. In fact it is inversely proportional to the value of OP. To arrive at the value of OP? , 1 is divided by the value of OP. Therefore generally, the value of OP’ can be written as: OP=r/OP Moreover, from the values of OP? calculated above, it is observed that the value of OP? is twice Cos AOP. The general statement therefore can be written as: OP? = 2 Cos? Let OP=2. Find OP? when r=2, r=3 and r=4. Describe what you notice and write a general statement to represent this. Comment on whether or not this statement is consistent with your earlier statement. First of all we need to calculate the value of OP? when OP=2 and r=2. The triangle AOP now looks like as follows: A 22 1. 5P’ Since all the sides are of the same length, then AOP=APO=OAP=60Â ° (according to the angle sum of the triangle). The triangle AOP? is shown below from which OP? is found. A 22 O2P’ AO=AP? from the diagram given on the lab sheet, therefore AOP=APO=60Â °. The remaining angle OAP= (180-(2? 60)) = 60Â °. This then means that triangle AOP? is an equilateral triangle – all its sides are the same. ?AO=AP? =OP? =2 We now need to calculate the value of OP? when OP=2 and r=3. Below is the triangle AOP and the calculation of angle AOP. 22 3 Cos AOP = (2^2-2^2-3^2)/(-2? 2? 3) Cos AOP = 3/4 AOP = cos-1 3/4 = 41. 4Â ° Having calculated the value of angle AOP, we can now calculate the value of OP? from AOP? using the sine rule as shown below: A 33 O P? Angle OAP? = 180-(2 Cos? ^(-1) 3/4) (OP? )/(sinOAP ? )= (AP? )/(sinAOP? ) (OP? )/sin? (180-(2 cos? ^(-1) 3/4) ) =1/sin? (? cos? ^(-1) 3/4) op? = 1/sin? (? cos? ^(-1) 3/4) ? (180-(2 cos? ^(-1) 1/8) ) =9/2=4. 5 The value of OP? is now calculated when OP=2 and r=4 using the same method as above. 22 O4P 44 P? Cos AOP = (2^2-2^2-4^2)/(-2? 2? 4) Cos AOP = 1 ? AOP = cos-1 1= 0 AOP? =AP? O=0 ?OAP? =180-(2? 0) = 180Â ° OP? 2= OA2+ AP? 2-2? OA? AP? Cos OAP? = 42+42-2? 4? 4 Cos 180Â ° = 64 OP? = v64 = 8 Below is the table for the vales of r, OP and OP’ when OP is kept constant. ROPOP’ 222 324. 5 428 When OP=2, OP? =2; when OP=3, OP? = ( 9)/2 and when OP=4, OP? =8. From these results it can be seen that the length OP? increases with the increasing length OP and the general statement for the variation in the values of OP? is as follows: OP? = r^2/OP. This general statement is not fully consistent with the first one because r/OP is not always equal to r^2/OP. When the above values are substituted into the first general statement, wrong values of OP? are obtained but the latter general statement holds for both data. However both the general statements hold true when r=1 since 12=1, which indicates that for this value of r, r^2/n=r/n. Use technology to investigate other values of r and OP. Find the general statement of OP?. I used GeoGebra to draw the intersecting circles with the values of r and OP stated and the values of OP? were automatically calculated. When r=1and OP=2 OP=0. 5 How to cite Math Portfolio Ib Circles, Essay examples

Tobacco Smoke Essays - Smoking, Tar, Sidestream Smoke,

Tobacco Smoke Did you know that most people are at the risk of dying from just breathing the air around them? Every day at least ninety-five percent of American people suffer from (E.T.S.) Environmental Tobacco Smoke, or more commonly known as second hand smoke. For those that are not familiar with what second hand smoke is let me explain it to you. Second hand smoke is a mixture of the smoke exhaled by smokers and the smoke that comes from the burning ends of cigarettes, cigars, and pipes. This smoke contains about 4,000 substances in which about fifty percent of these toxic substances can cause cancer and other bodily problems. Environmental Tobacco Smoke has been a problem for many years, but through intense research from many physicians, non-smokers are finally getting the respect they deserve. Smokers now have to smoke outside of public places. While some non-smokers ignore the dangers involved with tobacco smoke others are struggling to live another day. Environmental Tobacco Smoke is made up of both a gas phase and a particulate phase. Together they include more than 4,000 substances. Automatic tobacco-puffing machines have been invented to collect and to study the smoke. In recent years studies have shown us the most hazardous of these chemicals. Tar is considered the deadliest of all the substances. Other chemicals found in tobacco smoke that are hazardous to us are carbon monoxide, carbon dioxide, carboxyhemoglobin, and nicotine (Mendelson and Mello 33-35). During the burning process of tobacco the tip of the burning cone (the center of the pipe, cigarette, and or cigar) reaches a temperature of nearly 2,000 degrees Fahrenheit during a puff. This tiny blast furnace results in a miniature chemical plant, which uses the hundreds of available materials to produce many more. In fact, some of the most important part of tobacco smoke (including tar and carbon monoxide) are not even present in an unburned phase of a tobacco product, but rather are produced when a puff is taken (Mendelson and Mello 37-38). Other studies have shown that indoor environmental tobacco smoke changes the tobacco substance in the gas phase. As tobacco smoke is discharged into an indoor environment, diluted, re-circulated within and vented from the indoor environment, changes occur in both its chemical makeup phases. Making the gas phase substance more harmful than being in a outdoor environment (Ecobichon and Wu 3-4). Tobacco products produce two kinds of smoke, mainstream and sidestream. Mainstream smoke is the smoke that smokers inhale into their lungs. Sidestream smoke is the smoke that is exhaled by the smoker. The average smoker inhales ten two-second puffs of mainstream smoke from the tobacco product they are smoking. As the cigarette, pipe, or cigar sits it releases waves of sidestream smoke into the air. According to some scientists, sidestream smoke is even more dangerous than mainstream smoke. In a recent article produced by the Iowa Medical Society it states that sidestream smoke contains five times the carbon monoxide, three times the tar and nicotine, and up to fifty times the number of carcinogens found in mainstream smoke. A study reported by the National Institute of Environmental Health Sciences confirms that second-hand smoke contains up to fifty times more carcinogens (Ling et al. 92). Carcinogens are described in the Webster's dictionary as being a substance that produces a malignant tumor, or cancer in a living cell (Landoll et al. 71). In today's society people are aware that tobacco smoke is unhealthy, but most choose not to become concerned with what this chemical does to their bodies. With the amount of smokers in today's society, Environmental Tobacco Smoke has diluted are air with thousands of chemicals that causes severe damage to both our inner and exterior body components. Doctor Ameron of Atlanta Georgia writes that six out of ten non-smokers will end up with reduced lung functioning and or upper or lower respiratory problems. According to Ameron, secondhand smoke is even more dangerous than mainstream smoke. He also states that breathing tobacco smoke can aggravate the condition of people with allergies or with lung, heart, or respiratory problems. Sufferers with chronic bronchitis and emphysema, for instance, are made extremely uncomfortable by severe air pollution. Yet the levels of carbon monoxide and other pollutants in smoke-filled rooms may be as high or higher than those that occur during air pollution emergencies (Berger 81-87). According to a Health Advocate Magazine, research from different physicians show that Environmental Tobacco Smoke can cause severe heart conditions, and assorted respiratory problems by being exposed to the smoke for a period of time. Even perfectly

Dromedary Camel (Camelus dromedarius)

Dromedary Camel (Camelus dromedarius) The dromedary (Camelus dromedarius or one-humped camel) is one of a half-dozen of camel species left on the planet, including llamas, alpacas, vicunas, and guanacos in South America, as well as its cousin, the two-humped Bactrian camel. All evolved from a common ancestor some 40-45 million years ago in North America. The dromedary was probably domesticated from wild ancestors roaming in the Arabian peninsula. Scholars believe that the likely site of domestication was in coastal settlements along the southern Arabian peninsula somewhere between 3000 and 2500 BC. Like its cousin the Bactrian camel, the dromedary carries energy in the form of fat in its hump and abdomen and can survive on little or no water or food for quite a long period. As such, the dromedary was (and is) prized for its ability to endure treks across the arid deserts of the Middle East and Africa. Camel transport greatly enhanced overland trade throughout Arabia particularly during the Iron Age, extending international contacts throughout the region along caravansaries. Art and Incense Dromedaries are illustrated as being hunted in New Kingdom Egyptian art during the Bronze Age (12th century BC), and by the Late Bronze Age, they were fairly ubiquitous across Arabia. Herds are attested from Iron Age Tell Abraq on the Persian Gulf. The dromedary is associated with the emergence of the incense route, along the western edge of the Arabian peninsula; and the ease of camel travel compared to substantially more dangerous sea navigation increased the use of overland trade routes connecting the Sabaean and later trading establishments between Axum and the Swahili Coast and the rest of the world. Archaeological Sites Archaeological evidence for early dromedary use includes the predynastic site of Qasr Ibrim, in Egypt, where camel dung was identified about 900 BC, and because of its location interpreted as dromedary. Dromedaries did not become ubiquitous in the Nile Valley until about 1,000 years later. The earliest reference to dromedaries in Arabia is the Sihi mandible, a camelid bone direct-dated to ca 7100-7200 BC. Sihi is a Neolithic coastal site in Yemen, and the bone is probably a wild dromedary: it is about 4,000 years earlier than the site itself. See Grigson and others (1989) for additional information about Sihi. Dromedaries have been identified at sites in southeastern Arabia beginning between 5000-6000 years ago. The site of Mleiha in Syria includes a camel graveyard, dated between 300 BC and 200 AD. Finally, dromedaries from the Horn of Africa were found at the Ethiopian site of Laga Oda, dated 1300-1600 AD. The bactrian camel (Camelus bactrianus or two-humped camel) is related to, but, as it turns out, not descended from the wild bactrian camel (C. bactrianus ferus), the only survivor species of the ancient old world camel. Domestication and Habitats Archaeological evidence indicates that the bactrian camel was domesticated in Mongolia and China about 5,000-6,000 years ago, from a now-extinct form of camel. By the 3rd millennium BC, the bactrian camel was spread throughout much of Central Asia. Evidence for the domestication of Bactrian camels has been found as early as 2600 BC at Shahr-i Sokhta (also known as the Burnt City), Iran. Wild bactrians have small, pyramid-shaped humps, thinner legs and a smaller and slender body then their domestic counterparts. A recent genome study of wild and domestic forms (Jirimutu and colleagues) suggested that one characteristic selected for during the domestication process may have been enriched olfactory receptors, the molecules which are responsible for the detection of odors. The original habitat of the bactrian camel extended from the Yellow River in Gansu province of northwest China through Mongolia to central Kazakhstan. Its cousin the wild form lives in northwestern China and southwestern Mongolia particularly in the Outer Altai Gobi Desert. Today, bactrians are mainly herded in the cold deserts of Mongolia and China, where they contribute significantly to the local camel herding economy. Attractive Characteristics Camel characteristics which attracted people to domesticate them are pretty obvious. Camels are biologically adapted to harsh conditions of deserts and semi-deserts, and thus they make it possible for people to travel through or even live in those deserts, despite the aridity and lack of grazing. Daniel Potts (University of Sydney) once called the bactrian the principal means of locomotion for the Silk Road bridge between the old world cultures of the east and west. Bactrians store energy as fat in their humps and abdomens, which enables them to survive for long periods without food or water. In a single day, a camels body temperature can vary safely between an astounding 34-41 degrees Celsius (93-105.8 degrees Fahrenheit). In addition, camels can tolerate a high dietary intake of salt, more than eight times that of cattle and sheep. Recent Research Geneticists (Ji et al.) have recently discovered that feral bactrian, C. bactrianus ferus, is not a direct ancestor, as had been assumed prior to the onset of DNA research, but is instead a separate lineage from a progenitor species which has now disappeared from the planet. There are currently six subspecies of bactrian camel, all descendant from the single bactrian population of the unknown progenitor species. They are divided based on morphological characteristics: C. bactrianus xinjiang, C.b. sunite, C.b. alashan, C.B. red, C.b. brown, and C.b. normal. A behavioral study found that bactrian camels older than 3 months are not allowed to suck milk from their mothers, but have learned to steal milk from other mares in the herd (Brandlova et al.) See page one for information about the  Dromedary Camel.   Sources Boivin, Nicole. Shell Middens, Ships and Seeds: Exploring Coastal Subsistence, Maritime Trade and the Dispersal of Domesticates in and Around the Ancient Arabian Peninsula. Journal of World Prehistory, Dorian Q. Fuller, Volume 22, Issue 2, SpringerLink, June 2009. Brandlov K, BartoÃ… ¡ L, and Haberov T. 2013. Camel calves as opportunistic milk thefts? The first description of allosuckling in domestic bactrian camel (Camelus bactrianus). PLoS One 8(1):e53052. Burger PA, and Palmieri N. 2013. Estimating the Population Mutation Rate from a de novo Assembled Bactrian Camel Genome and Cross-Species Comparison with Dromedary ESTs. Journal of Heredity: March 1, 2013. Cui P, Ji R, Ding F, Qi D, Gao H, Meng H, Yu J, Hu S, and Zhang H. 2007. A complete mitochondrial genome sequence of the wild two-humped camel (Camelus bactrianus ferus): an evolutionary history of camelidae. BMC Genomics 8:241. Gifford-Gonzalez, Diane. Domesticating Animals in Africa: Implications of Genetic and Archaeological Findings. Journal of World Prehistory, Olivier Hanotte, Volume 24, Issue 1, SpringerLink, May 2011. Grigson C, Gowlett JAJ, and Zarins J. 1989. The Camel in Arabia: A Direct Radiocarbon Date, Calibrated to about 7000 BC. Journal of Archaeological Science 16:355-362. Ji R, Cui P, Ding F, Geng J, Gao H, Zhang H, Yu J, Hu S, and Meng H. 2009. Monophyletic origin of domestic bactrian camel (Camelus bactrianus) and its evolutionary relationship with the extant wild camel (Camelus bactrianus ferus). Animal Genetics 40(4):377-382. Jirimutu, Wang Z, Ding G, Chen G, Sun Y, Sun Z, Zhang H, Wang L, Hasi S et al. (The Bactrian Camels Genome Sequencing and Analysis Consortium) 2012. Genome sequences of wild and domestic bactrian camels. Nature Communications 3:1202. Uerpmann HP. 1999. Camel and horse skeletons from protohistoric graves at Mleiha in the Emirate of Sharjah (U.A.E.). Arabian Archaeology and Epigraphy 10(1):102-118. doi:10.1111/j.1600-0471.1999.tb00131.x Vigne J-D. 2011. The origins of animal domestication and husbandry: A major change in the history of humanity and the biosphere. Comptes Rendus Biologies 334(3):171-181.

iPad Shortcuts for Students

iPad Shortcuts for Students iPad Shortcuts for Students The influence and growth of modern digital technologies is undeniable. More and more spheres are going digital and information technologies are getting more and more sophisticated. Brand new devices can even be confusing at times! Along with the number of possibilities that become available with the help of new gadgets, the number of potential complications increases too! Today students commonly use iPad for a number of its advantages. First, its comparatively small and portable. Second, being equipped with a number of functions, it makes a student’s life easier! The tips suggested in the following article can help students get the most out of their iPad by using it effectively. Easy shifting among the apps To make your work with iPad quick you have to learn how to shift between various apps. As the vice president of the Gravit8 Marketing Andrea Morcherman, suggests, the best possible way to open the multitask menu is to tap the home button twice or to swipe upwards with four fingers (Flavin, 2014). In this way you’ll open all the apps which you’ve recently used. You can also use this method to copy and paste information from one app into another. Get more with the triple click! Its quick and easy to open the multitasking bar with a double-click. One interesting fact is that a triple-click will increase general access in general settings to the menu. A simple triple-click will activate additional options like changing the colour of the screen, zoom function and voiceover (Flavin, 2014). Make typing more convenient A majority of people use both hands when typing. Though holding your tablet this may turn out to be rather challenging! Find the keyboard button and hold it in the right bottom corner and select the option split. You’ll get two halves of the keyboard on each side of the screen. You’ll then be able to type with both thumbs while holding the gadget upright (Flavin, 2014). Isnt it much more convenient to use two parts of the keyboard instead of one? Creating a foreign language massage on your iPad Sometimes you need to type some information or just a single word in a foreign language using a simple English language keyboard. This can be discouraging! Still, theres a perfect solution! Its simple to get access to the whole range of accents and characters by just holding a letter down until you notice the grid on the screen (Flavin, 2014). Taking immediate screen shots As your iPad encompasses the function of a camera, you have a nice chance to take any kind of pictures, and save them, no matter what it might be: a menu in a cafà © or the schedule of your sessions for the next semester. To make an immediate screenshot, hold the home button and the Sleep\Wake button, which is on top right corner of your iPad simultaneously for a few seconds. Soon you’ll notice that the screenshot you need is in the camera roll (Flavin, 2014). Bingo! As easy as that! Create your own list of abbreviations Theres always a number of addresses which are frequently used. It can be good idea to make the list of abbreviations in your General Settings. Your first step is to type some text in the phrase box. Second, add the abbreviation that will be connected with this text into the shortcut box. Done! Next time instead of typing the name of the site you often use, it will be inserted by means of auto-fill function after typing just a few initial letters. Why not save time this way? Enjoy using E-books for your studies One essential advantage from your iPad can save money! Prices often tend to increase and delivery service is sometimes late. Taking into account the opinion of Jordan Schiefer, IT and web specialist, by installing Apples iBook application, students can forget about spending money on textbooks and download any course textbook they need! Flavin. 10 iPad Shortcuts to Make Your Life Easier. 5 Apr. 2014. http://rasmussen.edu/

Lose Control in Gas and Oil Industry Term Paper

Lose Control in Gas and Oil Industry - Term Paper Example Often, these salt producers found the oil and gas that erupted along with the salt brine to be a nuisance. However, some intrepid salt manufacturers sold it for medicinal purposes, or to burn as lighting fuel. Although the natural gas industry is purported to have begun in 1821, George Bissel and Edwin L. Drake created the first drilling rig that was ever used for the specific production of oil on August 28, 1859 near Titusville, Pennsylvania. This well, named the Drake, is considered the first intentional well drilled for oil, as other wells that were drilled at the time were for salt brine or water. (http://en.wikipedia.org/wiki/ History_of_the_petroleum_industry_in_the_United_States) The drilling for oil became a phenomenon that sparked many new enterprising companies to start their own oil-related ventures. This â€Å"boom† as it commonly referred to, created a need for workers on a massive scale that was not there in the past. They now needed refineries, drilling tools an d most importantly, manpower. There was so much money to be made in the drilling and production of these new wells that loss of a man’s 2 life became known as acceptable risk, and simply turned a blind eye to the likelihood of being injured or killed. In the oilfield’s infancy, the most common cause of death for these men was the well caving in on them, fires, and explosions. It was not until the year 1900, when a Texas man by the name of Curt Hamill came up with the revolutionary idea of using mud in the hole to flush it out as they drilled, instead of water. This proved to be a remarkable act, as not only did it allow the cuttings to surface, it prevented the hole from caving in. mud is used in just about every drilling operation world wide since. (http://www.enpetroleum.com/texasoilboom.html) 2. Training and Impact on the Oil and Gas Industry In today’s oil and gas industry, there is no longer an acceptable risk hazard associated with the work itself. A singl e death is not acceptable, regardless of the circumstance. Most commonly, deaths occur from either fire or unsafe work, although there are many variables in the number of recordable deaths in the oil and gas sector each year. Given today’s higher standards, the oil and gas business have implemented a wide variety of standards, assessments, and analyses on each type of work performed. These new instructions have greatly improved the production, as well as significantly increased the health and safety of all employees involved. The training of potential employees is extensive, with much emphasis on safety procedures and equipment. They receive this training before they are allowed to enter a location where drilling or fracturing is taking place. Even with company specific training, there are still many other classes all potential and present employees must attend. These include but are not limited to fall hazards and protection, tripping hazards, pinch points, chemicals and the ir uses, confined space 3 training, among other certifications. Another key point in the training of new employees is the stress put on what is commonly called stop work authority. This enables any employee to stop work if any perceived or real unsafe condition exists, without repercussion. This can include shutting down a job completely, and cost the company millions of dollars. This was implemented to ensure safe procedures, and safe work

Organisational Learning Case Study Example | Topics and Well Written Essays - 2000 words

Organisational Learning - Case Study Example This is particularly demonstrated at Eglin Air Force Base, Florida, as explicated by Jack Dwyer (2004). According to Dwyer, Eglin's Air Armament Center (AAC), under the leadership of Gen. Robert W. Chedister, has become a learning organisation in the true sense of the term. Making this possible, is the motivation and focus of each individual and each team within the AAC to use learning in order to increasingly produce results. This is the ultimate aim of the paradigm shift that Gen. Chedister is leading in his organisation. To facilitate the process of creating a learning organisation, Gareth Morgan (1997) suggests using metaphor in order to view the organisational structure. Whereas organisations during the Industrial Age were largely viewed in a mechanistic way, the human factor has increasingly imposed itself. Since the 1960s particularly, managers have increasingly begun to realise that job satisfaction and the meaning derived from the work day positively influences the quality of the work delivered. Hence the mechanistic metaphor for the organisation has also made way for a more organic, flexible, and generally humanistic view. within a certain environment that it influences and that influences the organisation in turn. As such, the organisation adapts and survives according to and in response to the changes in the environment. In this way, the mechanistic view of the organisation makes way for a much more flexible view, in which organisations are open systems that can adapt to change rather than being destroyed by it. At the basis of this is the recognition that an organisation is a combination of human, business, and technical needs. This is very important for the learning paradigm. Larsen et al. (1996) emphasizes that individual learning translates to the benefit for the organisational organism as a whole via systems thinking. Systems thinking entails that the individual focuses on a whole system, rather than only its parts. In this way, patterns of behaviour are derived from the systems observed at work, and team learning can ensue. This is why the vision of the workplace as an integrated organism is important. Each individual has a role to play, but these roles do not exist in isolation. Instead, each role affects each other role, and the organisation's success depends upon the quality of each individual's work. As mentioned above, understanding this integration provides the individual with meaning and motivation at the workplace. Understanding the effect of his or her own work on the performance and success of others, provides the individual with work satisfaction, and the motivation to deliver the best possible work. Innovation as Learning Paradigm According to Dwyer (2004), this is precisely Chedister's point of view. The latter recognises the current business environment as one that demands innovation in all aspects of the company, including training methods. Indeed, Chedister himself adheres to the organic, learning business metaphor by applying his own work experience to his plans for the future. It is his aim to create an integrated business model, by means of which Eglin's collective learning assets can be

Employee Involvement and Participation in Service Industry

Employee Involvement and Participation in Service Industry INTRODUCTION The paper will discuss employee involvement and participation in the service industry with reference to Canary Wharf GBK. The paper starts with the objective of the research and ends with the conclusion and recommendation of the research. Employee involvement is a very important programme to utilize the tacit knowledge of the employees to increase commitment and performance with a limited cost. This paper will discuss different types and models of employees involvement and their benefit and limitations. The research start with the secondary research through collected theories to write the literature reviews to build the base of the research. In the literature reviews, it has explained views of different writer on employees involvement. The literature reviews includes types of involvement, models of employees involvement and management support for employees involvement Further, this research includes a methodology where the research strategy, approach, data collection and sample of the research are outline. Research methodology is crucial, as it is giving the researcher ways to conduct the primary research. The research is base on a case study and the data collection methods are interviews and a survey. In the third section the researcher, outline the finding of interviews and survey. In this research, there are three interviews and one survey conducted by the researcher. The participants in the interviews are the managers and the respondent in the survey are the employees of the organisation. Finally, in the last section the researcher presented analysis and conclusion of the research. In the analysis, the data collected from the research has been tested with the theories of literature. The research concludes with a brief conclusion where the result of the research has discussed. In the end, the researcher gives recommendation and discusses the scope, limitation, and interesting issue of the research. Research objectives are Critically analyse the importance of employee involvement as outlined in the literature review that includes its importance in recession. Evaluate Gourmet Burger Kitchen employee involvement strategy in the light of the research finding and theoretical literature. Discuss the benefits and limitations of Employee involvement. Benchmark the GBK canary wharf case study with other restaurant. Reason for choosing this topic The purpose of this study is to investigate the methods of effective involvement of the employees in a company where the researcher is working. Employees are the most valuable assets of a company. Employee involvement is important as it can result in empowerment and democracy in the organisation. This may result in increased motivation to take more responsibility (Judge and Gennard (2005). In this current economic situationwhen the confidence of the employees is low, EIP can motivate the employees to deliver good customer services, which can eventually result in improved profitability. The researcher aims to explore the role of employee involvement in the hospitality industry where the employees turn over is highest. The researcher is presently working at GBK and has accessto conduct interviews and surveys. Furthermore, the researcher is interested in opening a business in India that is why the researcher has chosen this topic. PART ONE LITRETURE REVIEW Definition of employee involvement Employees, the strongest pillar of the organization are the most valuable asset that contributes significantly to its success and prosperity. According to Price (2004), the involvement of employees in the organizational operation not only motivates them but also enables them to contribute more effectively and efficiently. Further, he explains employee involvement as a process involving participation, communication, decision making which leads to industrial democracy and employee motivation. Further CIPD (2009) explain employee involvement as a commitment of the employees towards the values of the organisation and willingness to help each other to achieve the organisational goal. The results are not only to increase job satisfaction, or motivation but the increasing performance of that organisation. In short, employee involvement is creating an environment where people have a continuous impact on decisions and actions that affect their jobs. Employee involvement Vs participation Understanding and defining the concept Employee involvement and employee participation are like two sides of a coin. Both are supplementary to each other and existence of one depends on the other. There is not any significant difference between the two terms. Participation is an act of sharing information and the meaning of involvement is the day-to-day activity of the organization. Many writers have contributed towards the development of this thought of employee involvement or participation. For example Delaney (1996) had used the term participation as a voice of the employee in the decision making process and to describe different types of involvement of employee in the organizations affair. But very few writers tried to find the difference between the two concepts. Kale (1999) argues that participation is any organizational arrangement under which employees have some sort of share in some aspect of the business which is not specific types of employee involvement. Furthermore Ang (2002) has contributed towards the development of the difference between the two terms and concluded that, Employee involvement calls for participation which is all about sharing information, training, mutual decision making process whereas traditional participative managementviews participation as a part of other organizational process. Marching ton et al. (1993) have used employee participation in a different context and as an umbrella term covering all forms of employee influence in the organization. Employee involvement is used to describe managerially inspired initiatives aimed at winning employee commitment, as part of the practices of industrial democracy, whose aim is to increase the rights of employees to participate in management decisions. This not only results in enhanced employee morale but also retaining the potential manpower resulting in lower attrition rate. Many writers have contributed differently and each one of them has different approach to the concept and the context. Employee involvement was and is still known and referred to by different writers under such headings as participative management, employee participation, and worker involvement. Employee involvement and empowerment The concept of employee involvement is incomplete without it being associated with employee empowerment. According to Cunningham and Hyman (1999) there cannot be a single or simple definition of empowerment as some writers see empowerment as a recent development after increase employee involvement. Further Apostolouain (2000) explains that empowerment is the next step of employee involvement means where the employees have the power to take decisions. Blanchard et al. (1999) has defined its scope referring it as a means for involving team members as business partners in determining company success or failure. The real essence of which comes from releasing the knowledge, experience, and motivational power that is already in people but is being severely underutilized. In short it can be said that employee involvement leads to empowerment of the employees in different management decision process. Importance of Employee involvement The increasing competition and technological changes in the last 20 years have demanded higher skills and flexibility from the employees for the organisation. Walton (1985) stated that the highly competitive environment needs a different strategic approach to manage the employees. He further stated that in order to achieve that the jobs needs to be broader. The jobs structure should be made with proper planning and implementation to improve the performance unless just to maintain it. This situation leads to formation of teams, which are accountable for the performance. Employee involvement not only maintained the standard of the operation process but gives emphasis on continuous improvement and it is reflecting the requirement of the market place. Further Marchington (2001) argues that the employee involvement come into focus in the early 90s when the employer looking for a participative way to manage the work force. Judge and Gennard (2005) further outline the other important aspect of employee involvement is the increases job security of the employees by offering them priority in training and retraining. The training equipped them with the skill and knowledge that the job demands. Greater employee commitment leads a growing expectancy to better job satisfaction and performance. It is difficult for the organisation in current business scenario to improve the performance without employee commitment towards the organizations mission and objective. Employee involvement allows the employee to input their views and ideas on performance and the quality of the service. This will lead the development where the employees want to be part of successful organisation, which provides them a good income and opportunity to enhance their skills for a secure employment. Grates (2009) stated that the engaged employees significantly contributes to the success of the organisation to achieve the goal and objective. H e further said that employee involvement could give competitive advantage in the market. It can help to reduce turnover and increase the productivity. An industrial services survey conducted in 1999 on 49 organisations experiences on employee involvement over the period of 1991-1999 has reported that more then 33% people believe that it enhanced employee commitment and motivation. The same number of people believes that it is really help to improve the relationship between the employee and the employer. Approximately 60% people said that the quality of the product and the services has improved. More then 50% believe that their job satisfaction had increased and the organisational profit has increased. Importance of employee involvement in recession The world has seen its worst recession since 1930s and most of the world economies are fighting against it. The economic crisis forces the employers to introduce cost-cutting measure and one of them is redundancies. According to an article HR focus (2009) most of companies in the world complete the lay offs of employees. Now the big question is how this organisation can use the most of the remaining employees. The other important question is how the company survive and can increase their performance in this difficult time. One of the measures that the organisation uses to give confidence to their employees is greater emphasis on employee involvement and participation scheme. According to Frauenheim (2009) the importance of employee involvement is more crucial in this difficult environment of economic trouble. As it is revels by many experts that worker commitment is more important then before as the confidence of the employees are badly hit by the lay offs. Haters stated that its the employees help that improving the situation during this economic turmoil as employee involvement can give the sense of value to the employees and can increase the job security. Juile Gebauer managing director of Towers Perrin believe that the company must give more attention to employee involvement to survive and performing good in recession as his organization found there is direct link between performance and involvement. Low employee satisfaction or confidence may results poor customer services and in recession where customers are very reluctant to spend, companies can not afford bad customer service. In this difficult time companies have to be more efficient to attract more customers to surviveand customer service isof the tool to do that. It is found that EIP can increase employee satisfaction which can lead better performance Types of employee involvement Employee involvement practices/ approaches According to Ang (2002) the idea of employee involvement is still developing although there is large amount of research done in the last decade still there is not any developed ways to use employee involvement as a management approach. The management approach depends how the employer wants to involve their employee in different operation. According to Lawler et al (1998) the most important factor of employee involvement approaches is how it can represent comprehensively in the process of problem solving, sharing information, rewards for performance and developing knowledge and ideas. He further says that in order to implement these practices the organization needs a particular employee involvement program. Traditional versus current perspective There is a significant difference between the current and the traditional way of employee involvement and participation. According to Gary and Sisson (1994) the traditional way is mostly indirect participation and limited direct participation. Further indirect participation includes trade union and work council and direct participation was limited to improve the quality of the work to counter turnover and absenteeism. He further explains that current employee participation is more direct as it concern with improve the performance of the organization that can be linked with the objective of the organization like customer satisfaction. The types of jobs in the current environment is changing as more and more company recruiting part time employees and they need to adopt different strategy to involve them in the process. Representative participation According to Apostolou (2000) one of the main ways to achieve representative participation is joint consultation where employees elected representative to discuss with the management on various issues which concern them. These processes give the employees an opportunity to influence the proposal before it is finally made. Further Judge and Generd (2004) explain that, joint consolation involves seeking acceptable solutions to problem through a genuine exchange of views and information .Employee communication is concerned with the interchange of information and ideas within an organization. Direct, indirect and financial participation In 1999 Oosthuizen and du Toit classify the employee involvement and participation practice as direct, indirect and financial. Direct participation is the communication between the management and the employees regarding different function of the organization like decision making process to problem solving. Whereas in indirect participation the employees are involve through their representatives who are elected leaders. Financial participation is the economic participation of the employees in the success or failure of the organization through share ownership, profit sharing scheme. Marchington et al (1992) talk of direct and indirect employee participation practices the direct participation consist of downward communication from management to employees which includes team briefing, workplace wide meeting ,staff newsletters and cascading of information down via the management chain. Downward Communication from Managers to Employees According to Marchington et al (1992) the downward involvement technique is used to inform employees of management plans. The management can use different ways to do that. Regular and continuous distribution of the company reports, journal, company publication and videos are the effective way to inform employees about the development of the company. Team briefing and regular team meeting is another ways for the top management to aware the employees about the organization news and development. Upward involvement Marchington et al (1992) explain the other way of direct communication which are upward problem solving communication practices and that includes suggestion schemes, employee attitude surveys, and employee groups established to solve specific problems or discuss aspect of performance or quality and suggestion scheme. Further Taily et al (2003) outline the importance of employees attitude survey and it can be done through questionnaire to a sample of employees to find out their views about different factors of the work. He further explain that formal processes like suggestion scheme can be put forward to find out employees thinking on different issues like quality improvement to enhance performance. Financial participation Financial participation is one of the best direct and tangible forms of employee involvement. The financial participation allows the employee to be a part of the financial success and failure of the organization. This will encourage the employees to show greater commitment and encourage them to take extra responsibility.Further, it is argued that a financial stake gives employees increased enthusiasm for the success of the organization. In its most developed form employee share ownership means that employees become significant shareholders in the business or even their own employer (Judge and Gennard, 2005). Financial employee involvement scheme can be carried out in three ways and that is profit sharing, profit related pay and share ownership. Profit sharing According to Judge al (2004) profit sharing methods can help to build a motivated and committed workforce. Further Taily et al (2004) explains that these schemes encourage employees to work as a team rather then individual as the rewards for working together is more then working individually. Profit sharing scheme ensure that employees benefit from an organization that makes profits. Profit related pay Taily et al (2003) explains that profit related pay scheme where employer rewards the employees for their contribution to the business. Further he outlines that it works where a group of people get pay to the profit of the business for their work. This kind of scheme generally found in the sales business where there is bonus for achieving the target. This scheme can increase the motivation and commitment of the employees. Share ownership Judge et al (2004) stated that latest way of financial participation of the employees is share ownership where the employees are owner of some part of the company through share. It means that they have shareholders right. Further Apostolou (2000) stated that it produces interest among the employees about the company matters. In UK one of 5 employees have share ownership in their company .This kind of schemes seeks long term commitment from the employees and its take the employee involvement in a new stage where employees are promoting to some part of the ownership of the company. Owing share makes the employees more motivated and committed as the loss or the profit directly have an impact on them. Task based participation Task based participation is mainly to the job and an integral part of day-to-day life. It is all about perform the task in the same level or higher level, which can be managers or supervisor. Team working and self management Teamwork one of the important ways of employee involvement described by Pfeiffers (1998) as it is one of the seven key HRM practise. It allows employees to take extra responsibility for the task, without direct supervision, to have discretion over work method and time, to multi skill and to recruit team members. Managerial control is at it most subversive and effective when employees take on responsibility for peer surveillance (Marchington and Wilkinson (1998 Benefit of Team working Team meeting benefit both the employer and the employees. Through introducing team working the employer can improve productivity, customer service, cost cutting. In addition the employers can spread the ideas and be competitive in the market by improving the performance. Further its increase the employees motivation to extra responsibility and care for the organization. Team working is benefited for the employees as well as the outcome of team working are greater job satisfaction and motivation. Service industry characteristics and customer driven attitude or orientation is suits team working (Wilkinson et al 1998).Cully et al (1999) claim that team working participation is used in two third of the British industries. In order to introduce team working the organization needs skillful management and resources. Employee Involvement Model Psychological contracts First used in 1960s the psychological contract became very popular following the development in the world economy like globalization and economic crisis in 1990s.It is described as mutual obligations without any written contract between the employee and the employer. As it is not a written contract these obligations are informal and imprecise and are made in the requirement process or in the performance appraisal. Some obligation is seen as a promise whereas others are term as an expectation. The important part of that is the belief by the employees to be part of good relationship with the employer (CIPD, 2009). The difference between the legal contract and psychological contract can be easily distinguished. Legal contract is a paper sign contract between the employee and the employer which represent the limited reality of the employment. The nature and importance of that can be found in an employment tribunal. On the other hand Psychological contract is more influential than the formal contract as it is affecting the employee behavior. This contract helps the employee to understand the requirement to represent their side and bargain and what they can expect from the job. The contract is based on mutual trust and understanding and cant be enforceable as it is not a legal one (CIPD2009). Professor David Guest (2002) of Kings College London outlines the importance of psychological contracts and what it can offer to the employee and the employer. The model suggests that the importance of employer to adopt people management as it is directly influence the psychological contract .The contract is based on mutual trust and fairness of the employee and the belief that the employer is respecting the deal between them. Further he explains that positive psychological contract increase employee commitment and satisfaction which results increase performance. Limitation of psychological contract The main problem with Psychological contract arises when it is broken by management by not delivering the promises. This can leads to low job satisfaction, low morale and dispute between the employee and management. The employees are feeling cheated if the promise like rewards, training is not fulfilled or negative feedback from the managers about the work. Another limitation could be emerging when the company merges or restructure and the employees concerns are not listened to, this can raise dissatisfaction among the employees. What Psychological contract is important? The nature of the jobs changed dramatically in the last 20 years and there are more temporary and part time jobs available and the people do not have a permanent future in that company, they need to build a relationship with the management to secure their future. The cost of labor is increasing and most of the organization wants to work more with less employees makes the jobs more hectic stressful. Human resources are becoming more critical to get competitive advantage by their tacit and explicit knowledge. Team work culture is increasing. Finally positive psychological can result in high efficiency. Black box model People, Performance link In order to understand the importance or significance of employee involvement and participation it is really important to understand the people and performance link. A research team lead by Professor John Purcell (2003) at Bath University carried out an investigation on people and performance link called as black box model. In that they have carried out interviews in 18 organizations which lasted over three years. In the interview with the managers the aim is to collect the information regarding their attitudes, level commitment, views about the job, team and reporting relationship. There information had been investigating in depth the relationships between practice and performance to develop understanding of the nature and mechanics of the relationship. After analyzing the data the team develops the people and performance model famously called as black box model. These models found that the people management creates the building blocks of performance and that are ability, motivation and opportunity. As in the figure shows Purcell make four pillars to describe the people performance link. The first pillar is the human resources; the second is the AMO factors which is with the help of the line management in pillar three can result in employee commitment, job satisfaction and motivation which can finally lead to discretionary behavior. Further he explains that ability is the willing to learn new skill and apply and recognized, motivation assume that the use of ability in an effective way and finally opportunity assume the involvement of the employees in different operation like problem solving and the decision making process. These factors like ability, motivation and opportunity are very important as they are directly related to job satisfaction and commitment of the employees. It will encourage the employee to exhibit discretionary behavior which means the way doing the job like in speed, care and innovation. These activities are the heart of the employment relationship as it is very difficult for the employer to monitor all the activities in an organization. This behavior makes the performance of the organization to a next level with greater job satisfaction and better performance. (CIPD, 2009). Role of line managers According to Judge and Gennard (2005) the main reason of the failure of employees involvement is the attitude of the middle and lower management. The middle and lower management fail to support the scheme as they think they will lose power to control employees Further a research done by CIPD the role of line managers are the most important to implement the employee involvement and practice. Line managers are constantly in the communication with the employees. The line managers are the best person in explaining the variation in both job satisfaction and discretionary behavior as it one of the most important factors in order to developing commitment in the organization .The managers can encages employees towards their jobs and make them responsible for their jobs. The line managers can evaluate the performance through performance appraisal and motivates them by introducing more bonuses for better performance (CIPD, 2009). Organization culture According to CIPD (2009) it is found that the practice and performance is highly influenced by the organization environment. The practice performance link depends on the origination goal mission statement which must influence by the values the organizations stands for. And want to achieve in the future. The goal or the mission is very important for employee commitment. The goals or the mission should be spread throughout the organization to embed that in the policies of the organization. These values encourage employees to achieve new height in their jobs. This will motivate them as they are feeling valued and that eventually result in better performance. Comparison between Psychological contract and black box model Black box model is a medium for creating the atmosphere that reinforces psychological contract through the power of line managers. While psychological contract is a state of mind that already exists between the management and the employees. Implementation of employee involvement schemes Different organization operates differently so it is very important to understand that the schemes good for one organization may be not appropriate for the other one. There are few factors that are really important in order to successfully implement the schemes. The factors are good employee relations, the organization culture and the top management support, monitoring and reviewing and resources. Good employee relation Judge and Gennard (2005) explains that good employee relation is the basic need in order to implement employee involvement scheme as it is very important to motivate the employees and the management to take part in the process. The management and the employees must be open in their attitude and behavior. The scheme cant be successful in a case of dispute between them. Employee involvement can gain and develop in the background of trust and motivation among the management and the employees. Commitment by the top management The most importance factor regarding the success of employee involvement is the support of the top management. It is the top management who can encourage employee involvement and participation. According to Lawler et al (1995) it is essential, as employee involvement needs the management support to develop and smooth implementation without any obstacle. It is the management responsibility to introduce EI through suggestion programs and problem solving teams. The management can give more training to the employees to increase their skills and when they believe that the employees are knowledgeable and more skilled they can involve them in different organization function through EIP. This can leads to introduce reward and recognition for better performance to encourage employee involvement. Further Judge et al (2005) explain that the management must be keeping the momentum after the introduction of the scheme. This will develop trust and motivation among the employees and the employees feel the seriousness of the management about the scheme. Any inconstant management behavior in the workforce involvement can put the scheme in trouble as the employees will de motivates and questioning the management commitment about the scheme. According to Apostolou(2000) there are four important actions the management needs to take to run the scheme successfully and those are trust the employees and give them more responsibility, always updating the training programme to train the employees about the recent change in the business and technology the third action is effective communication and regular feedback of the work. This is the most crucial one as its shows the management seriousness about the scheme and that can motivate the workforce. Finally introducing of rewards and recognition for good work really helps to increase the commitment of the employees. Free flow of information is another important aspect of employee involvement. The management must provide information about the company through different sources to their employees .But the management should be careful to provide too much or too little information as it may create confusion among the employees. The role of leader is even more crucial in the time of recession and economic turmoil where the environment is not conducive for employee involvement because of lay offs. According to Day(2009) the roles of leader is more important then before as it is not possible for them to maintain the same employee involvement scheme if the company is not getting profit. The leadership should be aware the workforce the reason behind the lay off and must use the most remaining talent. The leadership must regain the confidence of the employee by regular informing about the company progress and make them understand about the difficult time. By giving more seriousness on employee involvement the management can help the organizat Employee Involvement and Participation in Service Industry Employee Involvement and Participation in Service Industry INTRODUCTION The paper will discuss employee involvement and participation in the service industry with reference to Canary Wharf GBK. The paper starts with the objective of the research and ends with the conclusion and recommendation of the research. Employee involvement is a very important programme to utilize the tacit knowledge of the employees to increase commitment and performance with a limited cost. This paper will discuss different types and models of employees involvement and their benefit and limitations. The research start with the secondary research through collected theories to write the literature reviews to build the base of the research. In the literature reviews, it has explained views of different writer on employees involvement. The literature reviews includes types of involvement, models of employees involvement and management support for employees involvement Further, this research includes a methodology where the research strategy, approach, data collection and sample of the research are outline. Research methodology is crucial, as it is giving the researcher ways to conduct the primary research. The research is base on a case study and the data collection methods are interviews and a survey. In the third section the researcher, outline the finding of interviews and survey. In this research, there are three interviews and one survey conducted by the researcher. The participants in the interviews are the managers and the respondent in the survey are the employees of the organisation. Finally, in the last section the researcher presented analysis and conclusion of the research. In the analysis, the data collected from the research has been tested with the theories of literature. The research concludes with a brief conclusion where the result of the research has discussed. In the end, the researcher gives recommendation and discusses the scope, limitation, and interesting issue of the research. Research objectives are Critically analyse the importance of employee involvement as outlined in the literature review that includes its importance in recession. Evaluate Gourmet Burger Kitchen employee involvement strategy in the light of the research finding and theoretical literature. Discuss the benefits and limitations of Employee involvement. Benchmark the GBK canary wharf case study with other restaurant. Reason for choosing this topic The purpose of this study is to investigate the methods of effective involvement of the employees in a company where the researcher is working. Employees are the most valuable assets of a company. Employee involvement is important as it can result in empowerment and democracy in the organisation. This may result in increased motivation to take more responsibility (Judge and Gennard (2005). In this current economic situationwhen the confidence of the employees is low, EIP can motivate the employees to deliver good customer services, which can eventually result in improved profitability. The researcher aims to explore the role of employee involvement in the hospitality industry where the employees turn over is highest. The researcher is presently working at GBK and has accessto conduct interviews and surveys. Furthermore, the researcher is interested in opening a business in India that is why the researcher has chosen this topic. PART ONE LITRETURE REVIEW Definition of employee involvement Employees, the strongest pillar of the organization are the most valuable asset that contributes significantly to its success and prosperity. According to Price (2004), the involvement of employees in the organizational operation not only motivates them but also enables them to contribute more effectively and efficiently. Further, he explains employee involvement as a process involving participation, communication, decision making which leads to industrial democracy and employee motivation. Further CIPD (2009) explain employee involvement as a commitment of the employees towards the values of the organisation and willingness to help each other to achieve the organisational goal. The results are not only to increase job satisfaction, or motivation but the increasing performance of that organisation. In short, employee involvement is creating an environment where people have a continuous impact on decisions and actions that affect their jobs. Employee involvement Vs participation Understanding and defining the concept Employee involvement and employee participation are like two sides of a coin. Both are supplementary to each other and existence of one depends on the other. There is not any significant difference between the two terms. Participation is an act of sharing information and the meaning of involvement is the day-to-day activity of the organization. Many writers have contributed towards the development of this thought of employee involvement or participation. For example Delaney (1996) had used the term participation as a voice of the employee in the decision making process and to describe different types of involvement of employee in the organizations affair. But very few writers tried to find the difference between the two concepts. Kale (1999) argues that participation is any organizational arrangement under which employees have some sort of share in some aspect of the business which is not specific types of employee involvement. Furthermore Ang (2002) has contributed towards the development of the difference between the two terms and concluded that, Employee involvement calls for participation which is all about sharing information, training, mutual decision making process whereas traditional participative managementviews participation as a part of other organizational process. Marching ton et al. (1993) have used employee participation in a different context and as an umbrella term covering all forms of employee influence in the organization. Employee involvement is used to describe managerially inspired initiatives aimed at winning employee commitment, as part of the practices of industrial democracy, whose aim is to increase the rights of employees to participate in management decisions. This not only results in enhanced employee morale but also retaining the potential manpower resulting in lower attrition rate. Many writers have contributed differently and each one of them has different approach to the concept and the context. Employee involvement was and is still known and referred to by different writers under such headings as participative management, employee participation, and worker involvement. Employee involvement and empowerment The concept of employee involvement is incomplete without it being associated with employee empowerment. According to Cunningham and Hyman (1999) there cannot be a single or simple definition of empowerment as some writers see empowerment as a recent development after increase employee involvement. Further Apostolouain (2000) explains that empowerment is the next step of employee involvement means where the employees have the power to take decisions. Blanchard et al. (1999) has defined its scope referring it as a means for involving team members as business partners in determining company success or failure. The real essence of which comes from releasing the knowledge, experience, and motivational power that is already in people but is being severely underutilized. In short it can be said that employee involvement leads to empowerment of the employees in different management decision process. Importance of Employee involvement The increasing competition and technological changes in the last 20 years have demanded higher skills and flexibility from the employees for the organisation. Walton (1985) stated that the highly competitive environment needs a different strategic approach to manage the employees. He further stated that in order to achieve that the jobs needs to be broader. The jobs structure should be made with proper planning and implementation to improve the performance unless just to maintain it. This situation leads to formation of teams, which are accountable for the performance. Employee involvement not only maintained the standard of the operation process but gives emphasis on continuous improvement and it is reflecting the requirement of the market place. Further Marchington (2001) argues that the employee involvement come into focus in the early 90s when the employer looking for a participative way to manage the work force. Judge and Gennard (2005) further outline the other important aspect of employee involvement is the increases job security of the employees by offering them priority in training and retraining. The training equipped them with the skill and knowledge that the job demands. Greater employee commitment leads a growing expectancy to better job satisfaction and performance. It is difficult for the organisation in current business scenario to improve the performance without employee commitment towards the organizations mission and objective. Employee involvement allows the employee to input their views and ideas on performance and the quality of the service. This will lead the development where the employees want to be part of successful organisation, which provides them a good income and opportunity to enhance their skills for a secure employment. Grates (2009) stated that the engaged employees significantly contributes to the success of the organisation to achieve the goal and objective. H e further said that employee involvement could give competitive advantage in the market. It can help to reduce turnover and increase the productivity. An industrial services survey conducted in 1999 on 49 organisations experiences on employee involvement over the period of 1991-1999 has reported that more then 33% people believe that it enhanced employee commitment and motivation. The same number of people believes that it is really help to improve the relationship between the employee and the employer. Approximately 60% people said that the quality of the product and the services has improved. More then 50% believe that their job satisfaction had increased and the organisational profit has increased. Importance of employee involvement in recession The world has seen its worst recession since 1930s and most of the world economies are fighting against it. The economic crisis forces the employers to introduce cost-cutting measure and one of them is redundancies. According to an article HR focus (2009) most of companies in the world complete the lay offs of employees. Now the big question is how this organisation can use the most of the remaining employees. The other important question is how the company survive and can increase their performance in this difficult time. One of the measures that the organisation uses to give confidence to their employees is greater emphasis on employee involvement and participation scheme. According to Frauenheim (2009) the importance of employee involvement is more crucial in this difficult environment of economic trouble. As it is revels by many experts that worker commitment is more important then before as the confidence of the employees are badly hit by the lay offs. Haters stated that its the employees help that improving the situation during this economic turmoil as employee involvement can give the sense of value to the employees and can increase the job security. Juile Gebauer managing director of Towers Perrin believe that the company must give more attention to employee involvement to survive and performing good in recession as his organization found there is direct link between performance and involvement. Low employee satisfaction or confidence may results poor customer services and in recession where customers are very reluctant to spend, companies can not afford bad customer service. In this difficult time companies have to be more efficient to attract more customers to surviveand customer service isof the tool to do that. It is found that EIP can increase employee satisfaction which can lead better performance Types of employee involvement Employee involvement practices/ approaches According to Ang (2002) the idea of employee involvement is still developing although there is large amount of research done in the last decade still there is not any developed ways to use employee involvement as a management approach. The management approach depends how the employer wants to involve their employee in different operation. According to Lawler et al (1998) the most important factor of employee involvement approaches is how it can represent comprehensively in the process of problem solving, sharing information, rewards for performance and developing knowledge and ideas. He further says that in order to implement these practices the organization needs a particular employee involvement program. Traditional versus current perspective There is a significant difference between the current and the traditional way of employee involvement and participation. According to Gary and Sisson (1994) the traditional way is mostly indirect participation and limited direct participation. Further indirect participation includes trade union and work council and direct participation was limited to improve the quality of the work to counter turnover and absenteeism. He further explains that current employee participation is more direct as it concern with improve the performance of the organization that can be linked with the objective of the organization like customer satisfaction. The types of jobs in the current environment is changing as more and more company recruiting part time employees and they need to adopt different strategy to involve them in the process. Representative participation According to Apostolou (2000) one of the main ways to achieve representative participation is joint consultation where employees elected representative to discuss with the management on various issues which concern them. These processes give the employees an opportunity to influence the proposal before it is finally made. Further Judge and Generd (2004) explain that, joint consolation involves seeking acceptable solutions to problem through a genuine exchange of views and information .Employee communication is concerned with the interchange of information and ideas within an organization. Direct, indirect and financial participation In 1999 Oosthuizen and du Toit classify the employee involvement and participation practice as direct, indirect and financial. Direct participation is the communication between the management and the employees regarding different function of the organization like decision making process to problem solving. Whereas in indirect participation the employees are involve through their representatives who are elected leaders. Financial participation is the economic participation of the employees in the success or failure of the organization through share ownership, profit sharing scheme. Marchington et al (1992) talk of direct and indirect employee participation practices the direct participation consist of downward communication from management to employees which includes team briefing, workplace wide meeting ,staff newsletters and cascading of information down via the management chain. Downward Communication from Managers to Employees According to Marchington et al (1992) the downward involvement technique is used to inform employees of management plans. The management can use different ways to do that. Regular and continuous distribution of the company reports, journal, company publication and videos are the effective way to inform employees about the development of the company. Team briefing and regular team meeting is another ways for the top management to aware the employees about the organization news and development. Upward involvement Marchington et al (1992) explain the other way of direct communication which are upward problem solving communication practices and that includes suggestion schemes, employee attitude surveys, and employee groups established to solve specific problems or discuss aspect of performance or quality and suggestion scheme. Further Taily et al (2003) outline the importance of employees attitude survey and it can be done through questionnaire to a sample of employees to find out their views about different factors of the work. He further explain that formal processes like suggestion scheme can be put forward to find out employees thinking on different issues like quality improvement to enhance performance. Financial participation Financial participation is one of the best direct and tangible forms of employee involvement. The financial participation allows the employee to be a part of the financial success and failure of the organization. This will encourage the employees to show greater commitment and encourage them to take extra responsibility.Further, it is argued that a financial stake gives employees increased enthusiasm for the success of the organization. In its most developed form employee share ownership means that employees become significant shareholders in the business or even their own employer (Judge and Gennard, 2005). Financial employee involvement scheme can be carried out in three ways and that is profit sharing, profit related pay and share ownership. Profit sharing According to Judge al (2004) profit sharing methods can help to build a motivated and committed workforce. Further Taily et al (2004) explains that these schemes encourage employees to work as a team rather then individual as the rewards for working together is more then working individually. Profit sharing scheme ensure that employees benefit from an organization that makes profits. Profit related pay Taily et al (2003) explains that profit related pay scheme where employer rewards the employees for their contribution to the business. Further he outlines that it works where a group of people get pay to the profit of the business for their work. This kind of scheme generally found in the sales business where there is bonus for achieving the target. This scheme can increase the motivation and commitment of the employees. Share ownership Judge et al (2004) stated that latest way of financial participation of the employees is share ownership where the employees are owner of some part of the company through share. It means that they have shareholders right. Further Apostolou (2000) stated that it produces interest among the employees about the company matters. In UK one of 5 employees have share ownership in their company .This kind of schemes seeks long term commitment from the employees and its take the employee involvement in a new stage where employees are promoting to some part of the ownership of the company. Owing share makes the employees more motivated and committed as the loss or the profit directly have an impact on them. Task based participation Task based participation is mainly to the job and an integral part of day-to-day life. It is all about perform the task in the same level or higher level, which can be managers or supervisor. Team working and self management Teamwork one of the important ways of employee involvement described by Pfeiffers (1998) as it is one of the seven key HRM practise. It allows employees to take extra responsibility for the task, without direct supervision, to have discretion over work method and time, to multi skill and to recruit team members. Managerial control is at it most subversive and effective when employees take on responsibility for peer surveillance (Marchington and Wilkinson (1998 Benefit of Team working Team meeting benefit both the employer and the employees. Through introducing team working the employer can improve productivity, customer service, cost cutting. In addition the employers can spread the ideas and be competitive in the market by improving the performance. Further its increase the employees motivation to extra responsibility and care for the organization. Team working is benefited for the employees as well as the outcome of team working are greater job satisfaction and motivation. Service industry characteristics and customer driven attitude or orientation is suits team working (Wilkinson et al 1998).Cully et al (1999) claim that team working participation is used in two third of the British industries. In order to introduce team working the organization needs skillful management and resources. Employee Involvement Model Psychological contracts First used in 1960s the psychological contract became very popular following the development in the world economy like globalization and economic crisis in 1990s.It is described as mutual obligations without any written contract between the employee and the employer. As it is not a written contract these obligations are informal and imprecise and are made in the requirement process or in the performance appraisal. Some obligation is seen as a promise whereas others are term as an expectation. The important part of that is the belief by the employees to be part of good relationship with the employer (CIPD, 2009). The difference between the legal contract and psychological contract can be easily distinguished. Legal contract is a paper sign contract between the employee and the employer which represent the limited reality of the employment. The nature and importance of that can be found in an employment tribunal. On the other hand Psychological contract is more influential than the formal contract as it is affecting the employee behavior. This contract helps the employee to understand the requirement to represent their side and bargain and what they can expect from the job. The contract is based on mutual trust and understanding and cant be enforceable as it is not a legal one (CIPD2009). Professor David Guest (2002) of Kings College London outlines the importance of psychological contracts and what it can offer to the employee and the employer. The model suggests that the importance of employer to adopt people management as it is directly influence the psychological contract .The contract is based on mutual trust and fairness of the employee and the belief that the employer is respecting the deal between them. Further he explains that positive psychological contract increase employee commitment and satisfaction which results increase performance. Limitation of psychological contract The main problem with Psychological contract arises when it is broken by management by not delivering the promises. This can leads to low job satisfaction, low morale and dispute between the employee and management. The employees are feeling cheated if the promise like rewards, training is not fulfilled or negative feedback from the managers about the work. Another limitation could be emerging when the company merges or restructure and the employees concerns are not listened to, this can raise dissatisfaction among the employees. What Psychological contract is important? The nature of the jobs changed dramatically in the last 20 years and there are more temporary and part time jobs available and the people do not have a permanent future in that company, they need to build a relationship with the management to secure their future. The cost of labor is increasing and most of the organization wants to work more with less employees makes the jobs more hectic stressful. Human resources are becoming more critical to get competitive advantage by their tacit and explicit knowledge. Team work culture is increasing. Finally positive psychological can result in high efficiency. Black box model People, Performance link In order to understand the importance or significance of employee involvement and participation it is really important to understand the people and performance link. A research team lead by Professor John Purcell (2003) at Bath University carried out an investigation on people and performance link called as black box model. In that they have carried out interviews in 18 organizations which lasted over three years. In the interview with the managers the aim is to collect the information regarding their attitudes, level commitment, views about the job, team and reporting relationship. There information had been investigating in depth the relationships between practice and performance to develop understanding of the nature and mechanics of the relationship. After analyzing the data the team develops the people and performance model famously called as black box model. These models found that the people management creates the building blocks of performance and that are ability, motivation and opportunity. As in the figure shows Purcell make four pillars to describe the people performance link. The first pillar is the human resources; the second is the AMO factors which is with the help of the line management in pillar three can result in employee commitment, job satisfaction and motivation which can finally lead to discretionary behavior. Further he explains that ability is the willing to learn new skill and apply and recognized, motivation assume that the use of ability in an effective way and finally opportunity assume the involvement of the employees in different operation like problem solving and the decision making process. These factors like ability, motivation and opportunity are very important as they are directly related to job satisfaction and commitment of the employees. It will encourage the employee to exhibit discretionary behavior which means the way doing the job like in speed, care and innovation. These activities are the heart of the employment relationship as it is very difficult for the employer to monitor all the activities in an organization. This behavior makes the performance of the organization to a next level with greater job satisfaction and better performance. (CIPD, 2009). Role of line managers According to Judge and Gennard (2005) the main reason of the failure of employees involvement is the attitude of the middle and lower management. The middle and lower management fail to support the scheme as they think they will lose power to control employees Further a research done by CIPD the role of line managers are the most important to implement the employee involvement and practice. Line managers are constantly in the communication with the employees. The line managers are the best person in explaining the variation in both job satisfaction and discretionary behavior as it one of the most important factors in order to developing commitment in the organization .The managers can encages employees towards their jobs and make them responsible for their jobs. The line managers can evaluate the performance through performance appraisal and motivates them by introducing more bonuses for better performance (CIPD, 2009). Organization culture According to CIPD (2009) it is found that the practice and performance is highly influenced by the organization environment. The practice performance link depends on the origination goal mission statement which must influence by the values the organizations stands for. And want to achieve in the future. The goal or the mission is very important for employee commitment. The goals or the mission should be spread throughout the organization to embed that in the policies of the organization. These values encourage employees to achieve new height in their jobs. This will motivate them as they are feeling valued and that eventually result in better performance. Comparison between Psychological contract and black box model Black box model is a medium for creating the atmosphere that reinforces psychological contract through the power of line managers. While psychological contract is a state of mind that already exists between the management and the employees. Implementation of employee involvement schemes Different organization operates differently so it is very important to understand that the schemes good for one organization may be not appropriate for the other one. There are few factors that are really important in order to successfully implement the schemes. The factors are good employee relations, the organization culture and the top management support, monitoring and reviewing and resources. Good employee relation Judge and Gennard (2005) explains that good employee relation is the basic need in order to implement employee involvement scheme as it is very important to motivate the employees and the management to take part in the process. The management and the employees must be open in their attitude and behavior. The scheme cant be successful in a case of dispute between them. Employee involvement can gain and develop in the background of trust and motivation among the management and the employees. Commitment by the top management The most importance factor regarding the success of employee involvement is the support of the top management. It is the top management who can encourage employee involvement and participation. According to Lawler et al (1995) it is essential, as employee involvement needs the management support to develop and smooth implementation without any obstacle. It is the management responsibility to introduce EI through suggestion programs and problem solving teams. The management can give more training to the employees to increase their skills and when they believe that the employees are knowledgeable and more skilled they can involve them in different organization function through EIP. This can leads to introduce reward and recognition for better performance to encourage employee involvement. Further Judge et al (2005) explain that the management must be keeping the momentum after the introduction of the scheme. This will develop trust and motivation among the employees and the employees feel the seriousness of the management about the scheme. Any inconstant management behavior in the workforce involvement can put the scheme in trouble as the employees will de motivates and questioning the management commitment about the scheme. According to Apostolou(2000) there are four important actions the management needs to take to run the scheme successfully and those are trust the employees and give them more responsibility, always updating the training programme to train the employees about the recent change in the business and technology the third action is effective communication and regular feedback of the work. This is the most crucial one as its shows the management seriousness about the scheme and that can motivate the workforce. Finally introducing of rewards and recognition for good work really helps to increase the commitment of the employees. Free flow of information is another important aspect of employee involvement. The management must provide information about the company through different sources to their employees .But the management should be careful to provide too much or too little information as it may create confusion among the employees. The role of leader is even more crucial in the time of recession and economic turmoil where the environment is not conducive for employee involvement because of lay offs. According to Day(2009) the roles of leader is more important then before as it is not possible for them to maintain the same employee involvement scheme if the company is not getting profit. The leadership should be aware the workforce the reason behind the lay off and must use the most remaining talent. The leadership must regain the confidence of the employee by regular informing about the company progress and make them understand about the difficult time. By giving more seriousness on employee involvement the management can help the organizat